Terms of service

Terms of Service – Arova

Welcome to Arova. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General  
By using our website, you confirm that you are at least the age of majority in your region or have permission to use this site. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing  
All products listed on our website are subject to availability. We reserve the right to modify or discontinue products at any time.  
Prices are subject to change without notice.

We make every effort to display product colors and details accurately. However, slight variations may occur due to screen differences.

3. Orders & Payments  
Once an order is placed, you will receive a confirmation. We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

We offer both prepaid and Cash on Delivery (COD) options. For COD orders, additional verification may be required.

4. Shipping  
Orders are processed within standard business timelines. Delivery times may vary depending on your location and external factors beyond our control.

Any delays caused by courier partners are not the responsibility of Arova, but we will assist in resolving issues wherever possible.

5. Returns & Exchanges  
Our return and exchange policy is a part of these Terms. By placing an order, you agree to our policy:  
- Requests must be made within 5 days of delivery  
- Only unused, unwashed items with tags are eligible  
- We offer exchange or store credit only  
- Pickup charges may apply  
- Claims for damaged or incorrect items require an unboxing video  

6. Accuracy of Information  
You agree to provide accurate and complete information while placing an order. Incorrect details may lead to delays or cancellation.

7. Prohibited Use  
You may not use our website for any unlawful or fraudulent purpose, including misuse of COD orders or false return claims.

We reserve the right to block users who violate these terms.

8. Intellectual Property  
All content on this website, including images, logos, designs, and text, is the property of Arova and may not be used without permission.

9. Limitation of Liability  
Arova shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms  
We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance.

11. Contact Us  
For any questions regarding these Terms, please contact us at connectarova@gmail.com.

— Team Arova